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Cisco SPA504G
Transfer Call to Extension
- After answering the call, press the “xfer” or “bxfer” softkey
- Dial the extension number and press the “dial” softkey
- Once the top says “Connected”, press the “xfer” softkey
Transfer Call to Voicemail
- After answering the call, press the “xfer” or “bxfer” softkey
- Dial “ * “ before the extension number, then press the “dial” softkey
- Once the top says “Connected”, press the “xfer” softkey
Initiate a Conference Call
- After answering the call, press the “Confrn” softkey
- Dial the desired number and press the “dial” softkey
- Once connected with the 3rd party, press the “Confrn” softkey again
Grandstream GXP 2170
Transfer Call to Extension
- After answering the call, press the “Transfer” button on the right or the soft key below the screen
- Dial the extension number and press the “AttnTrnf” soft key
Transfer Call to Voicemail
- After answering the call, press the “Transfer” button on the right or the soft key below the screen
- Dial ” * ” before the extension number, then press the “AttnTrnf” soft key
Initiate a Conference Call
- After answering the call, press the Conference button on the right (button with three heads in a triangular formation)
- Dial the desired number and wait for the 3rd party to connect
- Once the call is connected, press the Conference button again to join the calls


Polycom VVX 500
Transfer Call to Extension
- After answering the call, press the “Transfer” touchscreen button
- Dial the extension number and press the dial touchscreen button (Phone Icon)
Transfer Call to Voicemail
- After answering the call, press the “Transfer” touchscreen button
- Dial “ * “ before the extension number, then press the dial touchscreen button (Phone Icon)
Initiate a Conference Call
- After answering the call, press the “Confrnc” softkey
- Dial the desired number and press the dial touchscreen button (Phone Icon)
- Once connected with the 3rd party, press the “Confrnc” softkey again
Yealink T48S
Transfer Call to Extension
- After answering the call, press the “Transfer” touchscreen button
- Dial the extension number and press the “B Transfer” touchscreen button
Transfer Call to Voicemail
- After answering the call, press the “Transfer” touchscreen button
- Dial ” * ” before the extension number, then press the “B Transfer” touchscreen button
Initiate a Conference Call
- After answering the call, press the “Conference” touchscreen button
- Dial the desired number, press the “Conference” touchscreen button and wait for the 3rd party to connect
- Once the call is connected, press the “Conference” touchscreen button again to join the calls
