All Posts By

Steve Choy

8 Useful Tips for Astonishing Conference Call Etiquette

Conference call etiquetteSince children, we’ve always been taught about having good table manners and being courteous with others. Good behavior applies not just at the dinner table, but also in every other aspect of our personal and professional lives.

In business, proper etiquette can make or break your reputation. Small details, as insignificant as they may seem, can help or hurt others’ perception of you. 

Technology has allowed us to work from home in our pajamas. Many jobs can be done remotely, which means that physical appearances are not an issue. But that doesn’t mean that we’ve ruled out proper etiquette in other parts of our work. 

Good rules of etiquette apply to every communication medium, including phone, email, text, messaging, in-person contact, and conference calling. Unfortunately, most of these rules remain unwritten, so it’s hard to decipher what’s good and bad etiquette. 

Almost every business with more than one employee will hold a remote meeting, either by phone or through video conferencing. So while teleconferencing may replace face-to-face meetings in some instances, it doesn’t mean that you don’t have to be on your best behavior. 

Make sure you close that deal next time you do business over the phone. Apply these eight tips and wow them with your excellent conference call etiquette.

Take Care of the Technical Details

Make sure you have the right gear in order. Nothing can be more disastrous than dropped calls, bad connections, static, and other nuisances that will annoy everyone involved. 

Technical problems and the wrong equipment will make you look inefficient and unprofessional. If you plan on doing conference calls over the internet, make sure you choose a quality VOIP provider that offers conference call features. VOIP is quickly becoming the primary phone system for many businesses, but cheap internet phone systems don’t always provide the best quality. Make sure to choose the right VOIP phone system.

Don’t Be Late

Stuck in traffic? Bad weather? The dog ate my meeting notes?

Some things are out of our control, but punctuality is important in person as it is on phone calls. There are fewer excuses for joining a conference call late.

For one, you usually have more control over scheduling a time when you know everyone will be present. This means that if you start your workday at 9:00 AM, you probably don’t want to schedule the meeting at 9:15 AM. You want to allow plenty of time for everyone to arrive, get their coffee, and make any last-minute preparations. Leave enough time between the start of the workday and the meeting. 

Only Include Necessary Participants

Participation is easier with in-person meetings because usually everyone is an earshot of each other. But with conference meetings, the more is not merrier.

If you have a large group, it’s easier for communication to be missed. The mic will be placed further from certain members of the group, making it harder for some to be heard.

If you think more than two people speaking at once in-person is annoying, imagine how much more irritating it is on a conference call. This will frustrate the members at the other end of the call and will create a clumsy experience. Try to keep only necessary people on the call and avoid having too large of a group.

Remove All Distractions from the Room

Does the air conditioner make a buzzing sound? Are you holding the meeting inside a dining area where other employees frequently walk in?

We get that some offices have limited space, and yes, it may mean your meeting room also functions as your lunchroom. This is especially true for small offices. 

However, keep background noise to a minimum, including eating and drinking. No one wants to hear loud chewing on the other end of the call. Have your donuts before or after the meeting, not during

Have Questions and Answers

Your time and their time is valuable. There is nothing worse than to waste call minutes on awkward moments of silence. 

Fill in the pauses by asking questions that you’ve prepared ahead of time. We understand that new ones may arise during the meeting, but make sure you make the most out of your time by preparing a list of questions. This will also help stay organized and ensure you didn’t miss anything. At the same time, you might want to prepare some answers for any questions you anticipate the other party may ask.

Summarize the Main Talking Points of Your Meeting

Did the meeting accomplish what you hope it would? Even if you feel good about it, how do you know the feeling is mutual? 

Always be sure to give a quick summary of the items that you discussed. This is your chance to recap your intentions and goals, which leads to our next point.

“Does Anyone Else Have Anything to Add for Have Any Questions?”

At the end of your summary, give your guests the chance to ask or add anything else. Not only is this a courteous gesture, but it’s also a chance for you to confirm whether your message was heard, both figuratively and literally. 

Don’t Forget to Say Goodbye

It’s obvious, but it can be easy to miss in certain situations. Maybe you landed that big business deal and got so excited you forgot to say bye. The simplest gestures can also be the easiest to forget. So, don’t forget to thank your guests for their time and send them off with a kind and warm adieu! 


How Much Data Will VOIP Use?

how much data does VOIP use

Many businesses switch to VOIP phone systems to cut back on their phone bill. They get the same benefits as they would with regular landlines through options such as fixed vs. non-fixed VOIP. Since VOIP relies on a different type of technology than cell phones and traditional landlines, it eliminates things like long-distance charges and other fees. It’s a great way to save money on communication, and it can increase productivity. 

On the other hand, when you eliminate one thing, you have to pay for it in another way. VOIP calls don’t use up your minutes in the same way that cell phones do, but they do use up your data allowance. However, data is a lot more abundant, meaning that you can talk much longer by using your data plan than you would with your minutes. 

People often forget that they can make calls with their mobile data plans through apps like Facebook messenger. These applications can make a big difference, especially with long-distance calling. But for those thinking about switching to VOIP as their primary phone communication, you’re going to want to be more mindful about your data usage. We will discuss how much data you can expect to use with VOIP and which factors will affect usage. 

The Difference Between a VOIP Call and a Regular Call

In case you’re just getting acquainted with VOIP, let’s explain the difference between traditional phone technology and VOIP. In the most basic form, it boils down to sound waves and how they travel. 

Traditional landlines deliver calls through a series of cables and wires as analog signals. So, there is an extensive amount of physical hardware and infrastructure that is required to provide sound. On the other hand, Cellular technology delivers sound through cell phone towers. While it requires fewer resources than traditional lines, it still requires substantial amounts of hardware and infrastructure to make it work. 

VOIP stands for Voice Over Internet Protocol. This type of technology delivers audio data through the Internet’s wireless networks. Audio data includes everything from the sound of a YouTube video to your friend’s voice on the other end of a VOIP call. 

VOIP transmits audio data through the same networks that deliver your emails, as well as the information that you see on this page. Since internet transmission is incredibly more efficient, it makes it a lot cheaper. It’s not like it will cost you more to send an email across an ocean than to send one across the office. With a few exceptions, sending audio data from a VOIP call is almost as efficient as sending other types of data. 

Factors that affect Data Usage on VOIP Calls

So, if VOIP technology requires Internet service to transmit audio, how does this affect the amount of data usage? More importantly, are there specific factors, such as call quality or having to make thousands of calls monthly, that impact your data plan?

In reality, you don’t need a dedicated VOIP provider if you want to place calls over the Internet. There are applications like Skype — and as we mentioned before, Facebook and other Internet applications that let you make phone calls free of charge. 

But if you’ve ever found yourself frustrated by the quality and sound of your free VOIP call, or suffered disconnection issues due to a bad Internet connection, you may question VOIP’s reliability. 

Essentially, a poor quality VOIP call is the result of a less than an optimal Internet connection. We know that if you want faster and more reliable Internet, you will have to pay more because it will require stronger data capabilities. Better VOIP service is similar, and certain factors will affect how much data you end up using. 


The term bandwidth means the transfer rate for an Internet connection or other types of network. The more bandwidth you have, the more data that can be transmitted in a shorter amount of time. 

Bandwidth is measured in megabytes per second (Mbps) or kilobytes per second (kbps). 

1 Mbps = 1,000 kbps

An old cable modem has a bandwidth of 25 Mbps (25,000 kbps), whereas an Ethernet connection has 125 Mbps (125,000 kbps). 

VOIP requires sufficient bandwidth capability to deliver calls. Otherwise, you’ll suffer from poor quality sound and connection issues. Better bandwidth means that you will have a better sound quality and optimal connectivity. 

Call Volume

The more calls you make, the more data you will end up using. While this one may seem obvious, it does play a significant role in deciding the size of your data budget. More calls mean more data requests, and it will also mean that you will need more bandwidth to handle a higher volume of requests. 

What are Codecs?

Audio data gets transmitted through the Internet over codecs. Codecs refer to bits of digital information that travel from one location to another. Different codecs have different bandwidth rates. 

For example, a G.711 codec has a bandwidth rate of 64 kbps, whereas a G.726 has a rate of 24 kbps. When shopping around for VOIP providers and equipment, you’ll want to know codec capacity to have an understanding of how much data you can expect to use. Typically, one piece of equipment will be able to handle more than one codec type. 

VOIP Voice Calls Versus Video Calls

Video conferencing requires more resources to transfer both audio and visual data than voice calls alone. The type of call, as well as the device you will use, affect data usage. Larger and higher resolution screens will require better bandwidth rates for better visual quality. Video calls are the next best thing to actually being physically present with the person you’re communicating with. A grainy image does no justice for having that experience. 

On the other hand, a video call on your cell phone or small tablet device will use up less energy than on a bigger screen. So, in this instance, size does matter. If you expect a high volume of video calls, you’ll need higher capabilities. 

In Summary

If you don’t want to get too caught up with the technicals of VOIP data usage, keep the following in mind: better quality will mean more data. 

When we refer to quality, we mean everything, from the type of device you will use to make the calls to sound quality. Another factor to remember is call volume. How many calls do you expect and how important is it for you to have clear and reliable sound quality. It’s the same for video calls. What type of device will you use for streaming and how many video calls do you expect to make on a monthly basis. 

Even yet, all of this may sound overwhelming, especially if it’s your first time using VOIP. It will always be beneficial if you get expert guidance from a VOIP service provider to guide you in the right direction. 


What Does it Mean When It Says, “VOIP Caller?”

what is a VOIP callerHave you ever seen “VOIP Caller” displayed on your caller ID device and wondered what it means? Maybe, you even got a little worried? Here’s what you should know.

But First, What is a VOIP Phone System?

Landlines transmit audio data through wires and fiber optic cables. Cell phones transmit sound through radio waves. VOIP, which stands for Voice Over Internet Protocol, uses Internet technology to deliver calls.

We usually think of the Internet in visual terms. Anytime we log on, we expect to see something on our screen. But, rarely do we think of it in terms of sound. 

If you’ve ever used Skype or Facebook Messenger to make a call, you have used VOIP technology. These applications use the Internet’s resources to transmit calls over the Internet. Likewise, anytime you watch a Youtube video, the sound you hear is being transmitted through an Internet connection.

Should You Be Concerned if it’s a VOIP Caller?

If you see “VOIP Caller,” it merely means that it’s a person or business using an Internet-based phone service to make the call. Whether you should be worried or concerned?

Fraudulent activity can occur over VOIP calls, but it can also happen with cell phones and landlines. Just like calls made through other types of technology, VOIP is no different. You always have to use your own judgment. 

Who is Using VOIP Technology?

VOIP phone services are becoming increasingly popular. It’s mostly businesses that are using VOIP service, but there are also residential VOIP services that are quickly replacing traditional landlines.

Both large and small businesses are using VOIP. It saves them a ton of money and allows them to streamline their phone communication so that they can deliver better customer service. 

The Difference Between VOIP and Regular Phones

Remember the old days when the phone company would come to your home and drill holes in the wall? You can forget about those ugly phone jacks. VOIP requires less hardware than other phone systems. If you already have a reliable Internet connection, you are pretty much ready to go.

Unlike regular phones, VOIP also lets you use different devices, not just ‘actual phones.’ This means you can use your laptop, desktop, tablet, and smartphone to make calls. You can also use a landline if you’re feeling nostalgic.

VOIP Phone Numbers

VOIP telephone numbers are similar to regular phone numbers. There is nothing you need to do differently, and you don’t have to worry about being stuck with some odd number. You still have an assigned seven-digit phone number with area code. 

A significant difference and advantage over a regular number are that VOIP numbers are not tied to a single location. This means anyone, including a business owner, can have their pickings when it comes to choosing a number and area code. 

Landlines and cell phones are localized, which is why you’re stuck with a specific area code and number. This may not be a big deal to you, but if you’re a business with multiple locations or provide services in different areas from where you are physically located, you may want to use local numbers. Also, some companies may have staff working from home or other remote locations. 

If your business is in California, but you have customers in say, Florida, you will probably look more trustworthy if your call is coming from the same area code where your customers live. 

If you think about it, how many times have you ignored a phone call just because it was coming from an area code you didn’t recognize? On the other hand, if you see a call from the same area where you live, you’re more likely to answer. 

Using VOIP Phones Internally Within a Business

PBX Systems

Companies that require multiple on-site phone lines traditionally rely on PBX systems, also known as Private Branch Exchange networks. PBX systems allow business personnel to handle internal communications. PBX is how you dial your coworker across the office to ask, “what are you doing for lunch?”

PBX networks require internal hardware and wiring to connect offices and work stations throughout a building. Once installed, PBX systems allow companies to handle internal and external communication seamlessly. 

Internal calls are free, but outside calls are subject to the same conditions as regular landlines. Long-distance and international charges still apply. Also, there may be additional charges for extra features. Thus, PBX pricing can get complicated and expensive. 


For business VOIP, you can choose between fixed VOIP or non-fixed VOIP. A fixed system is similar to PBX, and it’s “fixed” to a physical location, just like a regular phone line. 

Although it does require internal wiring, installation is not as complicated. Non-fixed VOIP is the least expensive option of the two and requires very little in terms of set up. 

Since VOIP is a cloud-based platform, you can eliminate many international and long-distance charges. Businesses using VOIP can also use any of their office devices for making and receiving calls. 

Does VOIP Provide the Same Features as Traditional Phones?

Yes, and much more, actually. VOIP gives you a lot of the same features that other phones provide. 

At Yoji, our VOIP services provide features such as:

  • Caller ID and call screening
  • Call monitoring and recording
  • Conference calling
  • Call routing
  • Voicemail
  • Email alerts
  • Functional call reporting
  • And much more

In addition to these features, our services also include HD sound quality for our phone systems. 

As you’ve learned by now, VOIP callers are just using a different type of phone technology. We expect that you will see more incoming “VOIP Callers” as more businesses begin to figure out how much money they can save. Maybe that business owner is you, and you would like to find out how business VOIP can reduce your monthly costs and improve your efficiency. 


Contact Us Today

888-YOJI-889 (888-965-4889)




    What is the Difference Between Fixed Vs. Non-Fixed VOIP Service?

    fixed vs. non-fixed voip servicesVOIP is turning into an affordable form of telephone communication that relies on Internet Protocol (IP) to transmit calls. It is replacing traditional phone systems, and many businesses are making VOIP their primary phone lines.

    How Does VOIP Work?

    VOIP stands for Voice Over Internet Protocol. Instead of transmitting calls through audio data, VOIP works by delivering calls through internet networks. This network consists of cables, fiber optic systems, and other transmission centers. IP phone calls rely on the same technology that sends an instant message to your friend. The transmission processes for both are quite similar. 

    If you’ve ever used Facebook Messenger, WhatsApp, or Skype, to make a call, you’ve already used a VOIP service. These apps rely on the same technology as business VOIP by transmitting audio through the Internet’s networks. Also, anytime you watch a clip on Youtube, the video’s audio is going through the same Internet connections as a VOIP call. 

    What is Fixed VOIP?

    Fixed VOIP is quite similar to traditional phone lines in that they are “fixed” to a physical location. For example, a business using fixed VOIP has a phone number that matches their physical address. This makes the company appear more authentic by having a number with an area code that is tied to its location. 

     The unfortunate thing to VOIP is that because it also relies on the same delivery systems that every other Internet user relies on, it also faces some of the same threats like hacking and identity theft. Fixed VOIP decreases this risk because it relies on its own internal cables, making data transmission more secure. These same features also make it more reliable when it comes to making emergency calls, like dialing 9-1-1. In general, fixed VOIP has two advantages over non-fixed VOIP in these two respects: location authenticity and security. 

    The disadvantage of fixed VOIP is its costs. As we just mentioned, fixed VOIP uses its own cables and internal infrastructure, which makes it more expensive to install. And, because your number is associated with your physical location, international calling can cost you more. 

    Fixed VOIP seems to be a better option for businesses with a local customer base who have the budget and are concerned about operating calls through a secure network. 

    What is Non-Fixed VOIP?

    You can establish non-fixed VOIP service from any location, including one where you don’t have a physical location. To sign up for a non-fixed service, you only need an email address and a payment method to get started. Non-fixed VOIP is usually more cost-effective and better for businesses that operate internationally or rely on regular remote communication. 

    For example, if your business receives and makes calls to other countries, non-fixed VOIP is a much better choice because you don’t have to worry about excessive international charges that you would otherwise incur. In the world of VOIP service, the non-fixed option is more flexible, straightforward, and simple.

    But, simplicity could also mean fewer features, especially when it comes to security and other tools that a business could require. Non-fixed VOIP is more susceptible to the risk of phone numbers being stolen for fraudulent purposes, as well as other threats. 

    To “Fix” or “Not to Fix,” that is the Question?

    Now that you understand the differences between fixed and non-fixed VOIP, you might be wondering which one is right for your business. The truth lies somewhere in the middle and will depend on your own communication needs as a VOIP user.

    While landlines have become almost obsolete, some households and small businesses still depend on them in addition to mobile phone service. You can also establish multiple services, including the addition of a non-fixed VOIP option to handle long-distance calls. 

    The reality is that most businesses will require more sophistication in their phone systems than a low-cost non-fixed option can provide. Also, reliability is vital for everyone, especially if you are replacing your landlines with VOIP. 

    So, to answer the question of “to fix or not to fix?” will mostly depend on two main things: your business needs and budget. Breaking down these two areas can allow you to explore various VOIP service options that are suitable for the type of business you run. 

    How Can the Yoji Team Help?

    We don’t believe in having a one-size-fits-all approach because most of our customers have unique needs that cannot work under a standard plan. For this reason, we implement VOIP solutions that are tailored to your communication demands so that you can increase your efficiency without having to spend a fortune. Our phone plans include a variety of features and services that rival competitors.

    At Yoji, our approach is different in that we personalize it to suit your business. You have the opportunity to interact with our friendly and knowledgable staff face-to-face. From the first interaction to the completion of the installation of your system, we are here to support you through every step in your journey. 


    Why All VOIP Calls Aren’t Free

    VoIP is much cheaper than traditional phone service.  But if VoIP calls are packets moving through the Internet, shouldn’t it be free?  After all, if browsing is free, why can’t phone service be free?

    The phone network, or PSTN (publicly switched telephone network) as it is called in the telecom industry, is what the carriers use to connect calls between parties.  It is what handles phone traffic.  The PSTN is not a part of the Internet.  It was designed for analog phone service connecting calls using phone numbers.  As it travels from one end to another it goes through various carriers’ networks and terminates at its destination.  It was a rather sophisticated technology for its time, but a little outdated now.

    VoIP calls travel through the Internet.  For calls never needing to traverse into the PSTN, calls are typically free.  That is why Skype-to-Skype calls, Facetime calls, and many other apps offer free calling.  However, because the PSTN handles phone numbers for routing, most calls destined for a number still need to traverse into the PSTN.  The hop from the Internet to PSTN and vice versa is where the cost lies.  Carriers that control the PSTN still need to cover their costs and when a provider creates the link between the two mediums, there is a cost associated with it.

    So how come VoIP is so much cheaper?  Well, when you move through the Internet it’s free, the crossover to the PSTN happens much closer to the destination.  In the old days, carriers charged for calls based on distance (remember LATA 1, LATA2, Long Distance, etc.?).  With VoIP, all calls would travel via internet then cross over at the nearest point of destination thus making all calls a local call.  Thus, a call to your next door neighbor will cost the same as a call across the country.

    So why can’t international calls cost the same as a local call?  Well, each country has their own network of carriers.  Thus, they have their own rates to cross over into their PSTN.  In order to get to the desired phone number, the carriers will charge a fee, which is then passed on to the caller.



    Is VoIP as reliable as traditional phone lines?

    Is VOIP reliable versus traditional phone lines?In the not so distant past, bandwidth was limited and firewalls did not play nice with the voice packets going through it.   Technology has advanced recently and bandwidth is no longer an issue.  Firewalls, however, still have some tweaking needed to make it work well with the voice packets.  Once set though, it really works well…or most of the time.  So why do most people think VoIP is unreliable?

    VoIP is heavily reliant upon the internet connection.  If there is heavy internet traffic, or if there is a problem through the multiple hops to the server, the voice quality suffers.  I think all of us who have used VoIP have had days where we get a static, echoes, silence, or even dropped calls.  This is just something most of us feel we have to deal with to save a few bucks.  It is, after all, a trade-off…cheaper phone service with loads of features, but deal with some issues here and there.

    Traditional phone lines are after all a century-old technology that works even when the power goes out.  There are very few instances if ever where you pick up a traditional phone and there is no dial tone.  It works, plain and simple.

    For individuals, this is acceptable…after all, we have our cell phones to fall back on (who has a house phone these days anyway?).  For businesses though, it is not acceptable.  Nothing sounds as unprofessional as a phone system with quality issues.

    So how do we get the VoIP phones to become more reliable?

    Well, there are a few things that can be done. Keep in mind this is for businesses more than personal.

    1. VoIP phones need power.  They are like mini-computers that look like phones.  Battery packs, or UPSes, can keep the device powered up in the case of an outage.  But instead of getting a UPS for each phone, it would be better to power the devices using a PoE (power-over-Ethernet) switch.  These switches push power through the Ethernet line to power the phone.  A single higher capacity UPS can power the switch which in turn will keep power going to all of the phones.   Of course the ISP modem and firewall would also need to be plugged into the UPS to keep the internet available.  The length of time the phones will stay up in the case of an outage is dependent on the size of the battery pack and the load applied to it.
    2. Redundant internet connections can make sure an internet outage will not take the phones down.  With the cost of bandwidth becoming more affordable, having a second connection is like having insurance…you may not need it often, but when you do need it, you’ll sure be glad you had it.  Of course to make this work, the firewall has to be able to be configured for WAN redundancy.  Most business firewalls can do this, personal ones not so much.  Also use two different providers with different delivery mediums (i.e. fiber for one and cable for the second)
    3. With the cost of bandwidth becoming cheaper, ISPs tend to try their best to not spend more than they have to.  Therefore, they will try to reuse whatever lines are at the property as often as they can.  Sometimes these lines are over many years old and may have degraded a bit.  VoIP is not about quantity (bandwidth) as much as quality (cleanliness of the line).  After a few service calls, ISPs tend to realize it is cheaper to replace the degraded line than to keep sending a technician out.  Therefore, with any sign of issues, the first thing to do is to contact the ISP and have them check things out.  Data transmissions are more tolerant of lost packets, but VoIP can be very sensitive to packets not coming in order or being delayed.
    4. Most hosted VoIP systems are highly flexible when it comes to call routing.  Should power or the Internet be out for an extended period, calls can be easily be routed to cell phones.  Some providers offer the ability to make this change in a portal.  Others require a call or text to the support.
    5. Yeah, there’s an app for that.  Most VoIP providers offer the convenience of having a softphone connect to their service.  Some have their own branded ones, but there are plenty of generic ones that will work.  The most popular free ones are X-Lite and Zoiper.  Ask for configuration parameters from your provider.

    So with all of these options, VoIP is definitely more flexible, but is it just as reliable?  Again, it is so dependent on the Internet that at this moment it is not.  But hey, it’s cheaper, has more features, and is highly configurable.  Plus it’s kinda cool.


    Steve Choy

    Yoji Inc.

    VoIP and Bandwidth

    VoIP has been around since the mid-1990’s, but hosted VoIP has not been a viable option until probably less than 10 years ago.  The reason was due to lack of ample, reliable, cost-effective bandwidth.

    Not too long ago, the only low cost Internet connection was DSL or Digital Subscriber Line.  Telecom companies such as AT&T and Verizon were able to provide DSL internet at a low cost because they used existing telephone lines and put digital converters on each end.  The speed was determined by the distance between these converters:  the farther the distance the slower it got.  Sometimes, the distance was too far for it to even work.  Since most telephone lines have not been replaced in a long time, the quality of the lines were in pretty bad shape thus causing high amounts of dropped packets.  For data, lost packets were fairly transparent to the user.  The computer would just re-request until it got a response.  To the user it just seemed like the internet was slower but eventually the page would populate.  For VoIP, however, dropped packets would cause echo, cut outs, static or dropped calls.  DSL was not a good medium for VoIP.

    T-1 connections were actually suitable for VoIP.  A T-1 line provided a symmetrical 1.5Mbps connection.  However, the cost of T-1 connections made it so that there was no advantage to move to VoIP.  It was easier and just as cost effective to use traditional telephone lines since it is a reliable technology that has been around for over a century.

    Within the last 10 years, there have been major advances in bandwidth offerings.  Cable companies have increased the amount of bandwidth they can push through their coaxial network and provided it less expensively than any other medium.  Telecom companies have invented a new medium called EoC or Ethernet-over-Copper, to enable higher bandwidth through a more modern telephone cable.  Even fiber optics has become more affordable as Verizon, and now AT&T, are trying to make it the primary medium to each home and office.

    When using the SIP protocol, which most VoIP services use, each phone call requires roughly 100Kbps.  At ten concurrent calls, the bandwidth requirement goes up to 1Mbps.  Without ample bandwidth, internet connections would get saturated between voice and data usage and thus cause reliability issues.

    Here at Yoji, we evaluate the bandwidth prior to installing endpoints at our client sites.  We first determine if the medium is ample and reliable.  If a client has DSL, we would recommend that they move to cable and assist them in the upgrade.   Cable is the lowest grade that we would allow for our system.  If we see packet loss, we will assist the client in contacting the ISP to clean up the line.  Our goal is to provide a reliable phone service that will save our clients money, time and aggravation.

    Give us a call and experience the Yoji difference.

    Steve Choy, President, Yoji